Privacy Policy

Last updated: May 4, 2025 · Effective: May 4, 2025

This Privacy Policy explains how Vin Lookup Finder (“we,” “us,” or “our”) collects, uses, and protects information when you use our website at www.vinlookupfinder.com. By using our services, you agree to the terms of this policy.

1. Information We Collect

Information you provide

Name and email address when you contact us or create an account
Payment information (processed securely by Stripe — we never store card details)
VIN numbers you search
Messages submitted through our contact form

Information collected automatically

IP address and approximate location
Browser type, operating system, and device information
Pages visited and time spent on each page
Referring URLs and search terms
Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use the information we collect for the following purposes:

To generate and deliver vehicle history reports you request
To process payments and issue refunds
To respond to your support requests and inquiries
To send transactional emails (order confirmations, receipts)
To improve our website, data accuracy, and user experience
To detect and prevent fraud or abuse
To comply with legal obligations

We do not use your information for unsolicited marketing emails without your explicit consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:

Service Providers

We share data with trusted vendors (Stripe for payments, hosting providers, analytics) who process data on our behalf under strict confidentiality agreements.

Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Vin Lookup Finder or our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

Account data is retained for the duration of your account and up to 2 years after deletion
VIN search history is retained for 12 months for fraud prevention purposes
Payment records are retained for 7 years as required by financial regulations
Support messages are retained for 2 years

5. Data Security

We implement industry-standard security measures to protect your information:

All data transmitted between your browser and our servers is encrypted using TLS (HTTPS)
Payment processing is handled by Stripe (PCI DSS Level 1 certified)
Access to personal data is restricted to authorized personnel only
We conduct regular security reviews and vulnerability assessments

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

Essential Cookies

Required

Necessary for the website to function. These include session cookies that keep you logged in and security cookies that prevent fraud.

Analytics Cookies

Optional

Help us understand how visitors interact with our site (e.g., pages visited, time on site). We use this data to improve our service.

Preference Cookies

Optional

Remember your settings and preferences to personalize your experience on return visits.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (“right to be forgotten”)
Portability: Request your data in a machine-readable format
Objection: Object to processing of your data for certain purposes
Restriction: Request that we limit how we use your data

To exercise any of these rights, contact us at privacy@www.vinlookupfinder.com. We will respond within 30 days.

8. Third-Party Services

Our service integrates with the following third-party providers, each with their own privacy policies:

Stripe

Payment processing — PCI DSS Level 1 certified

NHTSA (National Highway Traffic Safety Administration)

Vehicle data and recall information — U.S. government database

Vercel

Website hosting and infrastructure

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at privacy@www.vinlookupfinder.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page and, where appropriate, by sending an email notification. Your continued use of Vin Lookup Finder after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Vin Lookup Finder Privacy Team

Email: privacy@www.vinlookupfinder.com

Support: www.vinlookupfinder.com/contact